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HP Printer owners (and others) beware!
Posted: Wed May 10, 2023 9:13 am
by Boac
According to the web, HP have 'updated' their printer software to 'improve user experience' by blocking all non-HP ink and apparently putting a 'use not after' function on their own carts. All done with the best interests of the customer, of course..............
Re: HP Printer owners (and others) beware!
Posted: Wed May 10, 2023 9:45 am
by Fox3WheresMyBanana
It affects only certain printers, and after lawsuits in various countries, HP has an update-to-the-update available which removes the dynamic security feature causing the problems.
Details, and guidance on how to remove the DS feature, are on the HP website here
https://support.hp.com/us-en/document/c05308850
Re: HP Printer owners (and others) beware!
Posted: Wed May 10, 2023 10:26 am
by Boac
Good spot!
Re: HP Printer owners (and others) beware!
Posted: Wed May 10, 2023 11:04 am
by Fox3WheresMyBanana
Good spot yourself - thanks for the tip
I checked the details out of self interest - I have an HP printer.
Re: HP Printer owners (and others) beware!
Posted: Wed May 10, 2023 1:55 pm
by CharlieOneSix
Fortunately the 'improved user experience' doesn't seem to apply to HP laser printers. Mine churns away happily on compatible colour toners.