Further thread creep:Pontius Navigator wrote: ↑Mon Jul 29, 2019 6:43 amOr a survey where the top favourable choices were: Quite satisfied, satisfied, very satisfied and completely satisfied.
I used to teach some customer courses where the satisfaction survey questions were very loaded.
If the purpose of the course was to enable the student to carry out Task 'A', the question read:
How confident are you that you can carry out Task 'A'.
I can carry out Task 'A'.
I think I can carry out Task 'A'.
Maybe I can carry out Task 'A'.
I don't think I can carry out Task 'A'.
I cannot carry out Task 'A'.
No student of course wanted it to go back to his/her employer that he couldn't do his/her job, so the course critiques were always good!